Key Highlights: * Podcast Hiatus Explained: The team apologizes for their sudden absence and reveals the last episode’s recording was lost due to technical issues. Life also “got in the way,” including a new baby (“Baby Bean”) for one of the hosts.

Life & Career Updates: One host moved within the same state, took a new role in hospitality safety management, and now oversees about 200 employees. Her new responsibilities include managing safety protocols, injury response, and firing staff—often for attendance issues or safety violations.

Workplace Stories: Memorable terminations: Teen employees caught kissing and grabbing each other on the job. A staff member closed a door on a child’s arm and showed no empathy. Multiple terminations due to no-call/no-shows and attendance issues. * Dramatic incidents: Strokes, seizures, guest collisions on water attractions, and plenty of employee drama due to scheduling conflicts.

Return of the Cursive Complaint Lady: A recurring “character” from a previous episode—an elderly guest who writes illegible cursive—returned and filed another complaint, referencing a past interaction where the host allegedly said, “There’s the door.” The hosts react with amusement, noting how frequent it is for guests who swear they’ll "never return" to come back anyway.

And so much more...

Tone & Takeaway: The episode blends humor, absurd real-life moments, and candid workplace frustrations from the hospitality industry. It's a fun, informal catch-up filled with personal milestones, managerial challenges, and tales of wild guest behavior—perfect for fans who enjoy behind-the-scenes service industry drama.

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As always, we would appreciate your support. A like, a subscribe (hit that bell icon) and a share to someone in the service industry, would be greatly appreciated. It only takes a moment for you, but means the world to us.

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We appreciate you listening and your support. But we do ask for your help with three easy and free ways to help. Subscribe, comment and share with someone you think will enjoy the podcast. We don't sell ads, so support like this helps us grow and succeed. Thank you again for listening and we will be back again in about two weeks. #TFTSI #TalesFromTheServiceIndustry #ServiceIndustry #Hotel #Hotels #Retail #Travel #FrontDesk #Housekeeping #Security #bbq #podcast #Podcasts #Travel #Traveling #subscribe

We took a break from our break (It makes sense to us...) to bring you a couple quick strories from throughout the outage.

We miss all of our listeners but we will be back with regularity in the coming weeks. But between now and then, we ask you to please help support our efforts with a few free and easy steps. We would love your support with a like, a subscription, a share, or a comment. While free to you, it is a huge help to us.

Thank you again! #TFTSI #TalesFromTheServiceIndustry #FrontDesk #Hotel #Hotels #FrontDesk #ServiceIndustry #Service #CustomerService #CrowdStrike #Outage #ComputerProblems #Podcast

Join hosts Bill, Gwynn, Liz, and Ms. B in the latest episode of TFTSI Podcast, "Twenty Toes." Get ready for a rollercoaster of random behind-the-scenes stories, from outrageous tales of fraud to hilarious hotel review ratings. Dive into the world of Anime Con adventures, bunny strippers, and much more.

Share Your Story with Us

Have a story to tell? Or your favorite side hustle to share with Liz? Send us an email at OG3@TFTSI.com or visit TFTSI.com to submit your story through our website.

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Enjoying the show? Support us with a quick click: subscribe, share with your friends, and leave a rating. Your small efforts make a big difference in spreading awareness and reaching new listeners. Thank you for listening!

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In this latest episode of "Tales from the Service Industry" titled "Full Biscuit," get ready for a rollercoaster of stories! Join hosts Bill, Liz, and Ms. B. as they dive into a wild array of experiences, from dealing with fraudsters and irate guests to entitled colleagues.

But that's not all – brace yourself for unexpected encounters as the show welcomes Graham, a new guest, who adds a fresh perspective to the mix. And if that wasn't enough to pique your interest, tune in to hear about not one, but two, topless women and the chaos they bring to the table.

Get ready for a riveting episode filled with laughter, surprises, and the unbelievable encounters that make working in the service industry truly unforgettable. Don't miss out on "Full Biscuit"! #TFTSI #TalesFromTheServiceIndustry #Hotel #ServiceIndustry #retail #hotelworker #ToplessWomen #RomancePackage #FullBiscuit #PodCast

Welcome back to Tales from the Service Industry Podcast! In our latest episode, join Ms. B, Liz, Gwynn, and Bill as they delve into a whirlwind of anecdotes from the front lines of service. From handling unexpected bee swarms to navigating flooded rooms, dealing with guests in emotional distress, and beyond, these seasoned storytellers bring you a blend of humor, resilience, and a touch of chaos that only the service industry can offer.

Tune in to hear firsthand accounts that will have you laughing, cringing, and marveling at the unpredictable nature of service work. Don't forget to share this episode with a friend and hit that subscribe button to never miss out on the latest tales from behind the scenes!

🔗 Share a link to the episode and spread the service industry vibes with your circle. Subscribe now for your regular dose of unforgettable stories from the front lines!

Thank you for joining us on this journey through the ups and downs of the service industry. Stay tuned for more gripping tales in the episodes to come! #TFTSI #TalesFromTheServiceIndustry #Hotel #hotels #hotelLife #FrontDesk #Service #ServiceIndustry #ServiceIndustryStories #PodcastMagic #HelpUsGrow

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From jaw-dropping encounters with grumpy guests to navigating the challenges of dealing with abuse of rewards accounts, this episode is a rollercoaster of emotions. Discover the shocking moments when cheaters are caught red-handed, the intense pressure of angry guests threatening to take your job, and the humorous yet unbelievable tales that unravel in the world of customer service.

Whether you're in the industry or just love a good story, this episode is packed with drama, laughter, and insight into the trials and tribulations faced by service industry professionals. Tune in for a captivating journey through the highs and lows of serving the public.

We would also like to ask for your support. All we ask is if you are enjoying the podcast, subscribe, like and share a link with your friends.

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Welcome back to Tales from the Service Industry, where we bring you the craziest and most outrageous stories from behind the scenes of the hospitality world. In this week's episode, titled "Effective Immediately!", hosts Bill, Ms B, Liz, and Gwen take you on a rollercoaster ride of unbelievable encounters from their time in the service industry.

First up, the hosts share their experiences with angry and entitled rewards members who will stop at nothing to get what they want. From demanding free upgrades to threatening to leave scathing reviews, these guests certainly know how to push the limits. But our hosts have some tricks up their sleeves to deal with these difficult customers, and you won't want to miss their hilarious anecdotes.

Next, the focus shifts to the outrageous behavior of some guests. From leaving behind questionable items in their hotel rooms to causing chaos in the lobby, our hosts have seen it all. But nothing quite compares to the guest who thought it was appropriate to bring a pet llama into the hotel. Tune in to hear how our hosts handled this unforgettable situation.

But the surprises don't end there. Our hosts also share stories of night auditors who quit without any notice, leaving the rest of the staff scrambling to cover their shifts.Some resignations can certainly have a flair for the dramatic.

All of these jaw-dropping tales and more await you in this week's episode from TFTSI. So grab your headphones and get ready to laugh, cringe, and maybe even shed a tear as our hosts take you through their wildest encounters with customers and coworkers alike. "Effective Immediately!" is not one to be missed, so tune in now and join us for another episode filled with unforgettable stories from the service industry. #TFTSI #TalesFromTheServiceIndustry #entiteled #rewardsmember #podcast #FYP #frontdesk #housekeeping #housekeeper #Hotel #travel #traveler #blog #interview #follow #new #newepisode #HotelOperations #subscribe

The service industry routinely thrusts employees into unexpected and challenging situations, and our hosts fearlessly share their experiences, shedding light on the harsh realities often hidden behind the scenes. Join us as we navigate through these difficult, albeit essential, topics that deserve attention and understanding.

Your support is crucial to our success and growth. Help us reach more people by subscribing to our podcast and sharing this episode with at least three friends. Your actions make a huge difference.

We want to hear from you! Share your own service industry stories with us via email at og3@tftsi.com, through social media, or via our website at tftsi.com. Your experiences matter, and we're here to listen.

Thank you for being a part of Tales from the Service Industry. Together, let's amplify these important conversations and shed light on the unseen realities of the industry.

Remember, your subscription and sharing make a significant impact. We appreciate your support!

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I do want to stress that a few of the things shared in this episode get more than a little dark, some of which include people in desperate situations taking desperate actions. If you, or anyone you know have feelings of hurting themselves, help can be reached easily by calling 988.

Thank you so much for listening, sharing the show with those you know, and the feedback we have received from you. We appreciate you and your continued support. If you have a story you would like to share, we would love to hear from you. You can reach us via email at TalesfromtheServiceIndustry@gmail.com.

We appreciate you joining us and supporting our efforts. As always, if you know someone in the service industry that could relate to our show, please share a link with them from your favorite streaming service or find us on YouTube where you will find full episodes as well as bonus content. As always, you can reach us via email at TalesFromTheServiceIndustry@gmail.com

Thank you for your support in our podcasting journey. We have been seeing growth from day one and it is entirely due to the support of you, our listeners. If you know someone in the industry, or just someone that may enjoy our show, please share a link with them or add a post about us to your social media.

If you have a story you would like to share, suggestions for the show, questions about the content or simply want to say hello, please email us any time at TalesFromTheServiceIndustry@gmail.com

Please note! We are aware that this episode has a few oddities in there recording. While uncertain what the tech glitch was caused by, we are aware and working to resolve the issue.

Please remember to subscribe to ensure you don't miss any regularly scheduled, or special episodes. If you would like to submit a story, a suggestion, compliment or simply say hello, you can reach us via email at TalesFromTheServiceIndustry@gmail.com. If you know someone that works in the industry that would enjoy our podcast, please share a link with them as more downloads help raise the awareness of our podcast.

From ghostly giggles and footsteps to ghosts at the Hotel del Coronado, we take you through some of the fun stories and experiences we have had in our hotels.

Please note that this episode is flagged as adult content as some of what we discuss can be sensitive to those that have lost loved ones to their own actions. If you, or someone you know, is struggling with mental health issues, there is help and services available to them. Please don't look back and wish you had done more.

We know there are thousands of podcast options and we appreciate you listening. Do you know someone in the industry that would enjoy the show? Please share a link with them. If you have a story you would like to share, please send us an email to TalesFromTheServiceIndustry@gmail.com.

So settle in, push play, and prepare to have your mind blown by the horrible behavior of others.

Thank you for listening and sharing. If you know someone who would enjoy our podcast, please share it with them. If you previously, or currently, work in the industry and would like to share a story with us or have a question or comment, please email us at TalesFromTheServiceIndusty@gmail.com.

This episode includes background music by 1tamara2 from found on pixaby.com https://pixabay.com/users/1tamara2-15516491/

So Join us for this mid season special. We will be back soon with full episodes and other content and, as always, thank you for listening. If you have a story you would like to share, have comments or suggestions, or would just like to say hello... you can reach us via email at TalesFromTheServiceIndustry@gmail.com. Thank you again for your support and we will see you soon!