This is what the Client complained about the Therapist...

1. " She never really seems to be listening to me when I was telling her what was wrong"

2. " She's always running late. My massage never starts on time"

3. " Her clothes smelled like cigarettes"

This is what the Client complained about the Therapist...

1. "She has an earpiece and answered the phone during my massage"

2. "She talked my ear off about her children and her personal problems"

3. "She dropped several hints that I should leave a tip"