https://rss.com/podcasts/business-process-outsourcing It refers to the practice of contracting out specific business tasks or processes to a third-party service provider.

]]> RSS.com 2026.401.141116 Fri, 17 Apr 2026 14:51:54 GMT en 63bc16da-d9a3-5742-9c9c-5b77f091f65f https://media.rss.com/business-process-outsourcing/20250801_010845_4fa5e0f5353a21de3fe54b5913b14539.jpg https://rss.com/podcasts/business-process-outsourcing yes Mas Callnet Mas Callnet false episodic podcast New York, New York, New York, 10007, USA In this episode of CX Futures, we explore how artificial intelligence and human expertise are reshaping the future of customer experience. Learn how agentic AI, hybrid orchestration, and generative tools are redefining contact centers—while empathy and human connection remain at the heart of service delivery.

]]> https://rss.com/podcasts/business-process-outsourcing/2146900 89b543eb-9b45-46b2-84fc-03ac7bec54dc 474 full false Fri, 01 Aug 2025 13:55:26 GMT